Here is the Support Policy rewritten as a clean, professional webpage section suitable for your website Angie Healthy Options.
It includes headings, formatting, and a customer-friendly tone ideal for a Support / Help page.

Customer Support Policy – Angie Healthy Options

Welcome to Our Support Centre

At Angie Healthy Options Ltd., your wellness journey is our priority. Our support team is committed to providing fast, reliable, and friendly assistance for all inquiries—before and after your purchase.

How to Reach Us

? Email Support

info@healthyoptions.org.uk
For product questions, orders, consultations, or general inquiries.
Response Time: 24–48 business hours.

? WhatsApp / Direct Messaging

For quick questions, order updates, and product guidance.
Response Time: 1–12 hours on business days..+447396795030

? Phone Support

For urgent issues or direct assistance.
Available: +447396795030

• Mon–Fri: 9:00 AM – 6:00 PM

• Sat: 10:00 AM – 4:00 PM
  Closed Sunday & public holidays.

? Knowledge Hub

Access articles, detox guides, ingredient insights, and FAQs to support your wellness goals—available 24/7 on our website.

What We Can Help With

Product Guidance

• Understanding benefits

• Usage and dosage support

• Detox and wellness recommendations

• Ingredient and safety information

(No medical diagnosis or treatment advice provided.)

Orders & Deliveries

• Order confirmation

• Tracking updates

• Missing or delayed shipment support

• Address corrections before dispatch

Payments & Account

• Payment assistance

• Invoice or receipt requests

• Password reset support

Authenticity & Quality

• Batch number verification

• Packaging or quality concerns

• Guidance on proper storage

Returns, Refunds & Replacements

Eligible Situations

You may request a return or replacement if:

• The product arrives damaged or defective

• The wrong item was delivered

• Packaging is severely compromised during shipping

Items must be unused and in original packaging.

Not Eligible for Return

• Opened or used supplements

• Items purchased from unauthorized sellers

• Products damaged by improper storage or handling

Refund Timeline

Refunds (where applicable) are processed within 7–14 business days after inspection and approval.

Private Consultations

We offer personalized wellness support for:

• Detox plans

• Cellular health optimization

• Product pairing

• Long-term wellness strategy

Consultations are by appointment only. Contact us via email or WhatsApp to schedule.

Your Responsibilities as a Customer

To help us support you efficiently, please:
✔ Provide accurate order and shipping details
✔ Follow product usage guidelines
✔ Review descriptions before purchase
✔ Keep receipts and photos for support claims
✔ Consult a healthcare professional if you have medical conditions

Our Commitment to You

We promise to deliver:

• Clear and honest communication

• Timely assistance

• High-quality products

• Safe and transparent wellness practices

• A trusted customer experience every step of the way

Policy Updates

This Support Policy may be revised periodically to better serve you. Updates will be reflected on this page.